Coastal Windows & Exteriors has been honored with the James Hardie Service Excellence Award for the second year in a row, a distinction that underscores the company's ongoing dedication to providing exceptional exterior remodeling services to homeowners throughout New England. The award criteria are rigorous, requiring contractors to achieve a minimum 90% "Likely to Recommend" score based on homeowner satisfaction surveys conducted by GuildQuality. Coastal Windows & Exteriors not only met but exceeded this benchmark, securing a 91% recommendation rate from customers, which solidifies their standing as a trusted provider in the industry.
Stephanie Vanderbilt, the owner of Coastal Windows & Exteriors, expressed her pride in this recognition, noting that it reflects her team's unwavering commitment to delivering high-quality siding solutions. The company's reputation is further validated by an impressive 4.7-star Google rating and over 650 customer reviews, which collectively highlight their focus on craftsmanship and client satisfaction. As a James Hardie Elite Preferred Contractor, the company specializes in installing fiber cement siding, a product renowned for its durability and resistance to harsh weather conditions, making it a popular choice for homeowners seeking long-lasting exterior improvements.
The James Hardie Service Excellence Award is not the only accolade that Coastal Windows & Exteriors has garnered in recent years. Founded in 2011, the company has built a strong reputation as a notable local, woman-owned business, earning multiple industry honors. These include recognition as the SBA Massachusetts Business Person of the Year and a top ranking on the Inc. 5000 list for replacement companies in New England. Such achievements demonstrate the company's growth and impact in the competitive remodeling sector, where customer trust and service quality are paramount.
This consecutive award win has significant implications for the exterior remodeling market in New England. It reinforces the importance of customer feedback and satisfaction in driving business success, as evidenced by the survey data from GuildQuality. For homeowners, the recognition serves as a reliable indicator of Coastal Windows & Exteriors' expertise and reliability, particularly when considering major investments like siding installation. The company's focus on quality materials, such as James Hardie fiber cement siding, and their proven track record of positive reviews, positions them as a leader in delivering durable and aesthetically pleasing exterior solutions that enhance property value and withstand regional weather challenges.
